How to uninstall marketplace license ?

Description

Problem
The VertygoSLA license file is installed correctly but VertygoSLA is still complaining that the license is invalid.

Cause
A marketplace license is still installed in the JIRA add-on management and is invalid. Even if the Valiantys license is valid, the marketplace license will have the priority.

Resolution
Remove the marketplace license. Follow these steps :

  • Go the to add-on administration :

  • Click the pencil icon to edit the license key

  • Remove any text inside the 'License key' area and click the update button

The marketplace license is now removed.

Environment

JIRA 7.1

Status

Assignee

Unassigned

Reporter

Christophe Merlotti

Type Of Support

None

Additional contacts

None

Affects versions

7.0.5.10
7.0.6.10

Priority

Major
Configure