Comment TImer - Throwing an error

Description

This renders JIRA unusable, we can browse issues and dashboard but cant create any new issue.

We've upgrade Jira the past weekend from 6.1.7 to 6.4.7

From Atlassian:
Jose Castro [Atlassian]15/Jul/15 12:05 AM

Hello,

It appears that the plugin Vertygosla is the culprit custom field offender. This has been an archived outdated plugin for sometime (last compatible version 6.1) . I'm including Valiantys in on this ticket to troubleshoot the issue further. Please stand by as we wait for their further analyzation. You may disable the add-on if it's not in use though I suspect it's highly incorporated to your custom fields thus the qty of fields listed.

Valiantys:

Please provide the root cause of the above run time error. Also a possible workaround since the plugin from the documentation is incompatible with 6.4.7.

Thanks,
Ramiro Castro
Support Engineer

Environment

JIRA 6.7.4

Status

Assignee

Unassigned

Reporter

Susan Hauth

Type Of Support

Maintenance

Additional contacts

None

Affects versions

7.0.5.7

Priority

Minor
Configure