Hi to all,
only a question regarding VertygoSLA and concerning the measurement of the KPI time elapsed :
I have a WorkFlow with only two state (A and B) and I measure the time spent in each state with two KPI (state A --> KPI_a ; state B --> KPI_b).
If I return in the A state (from B) and after I go again in B, I expect that the total time for KPI_a is equal to : (time spent in A (first time) + time spent in A (second time)).
But I realized that the time calculated by VertygoSLA for KPI_a is equat to : (time spent in A (first time) + time spent in B (first time) + time spent in A (second time)).
Then the count of KPI_a non restart from the time recorded the first time.
I think also I've set correctly on the plugin the event "start" and "stop"
I hope I was clear and that you can help me.
JIRA/Linux 2.6.32-431.11.2.el6.x86_64/Windows Internet Explorer 9